Return and Refund Policy

Return & Refund Policy

At Glow Hub, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

You can request a return within [Insert Days, e.g., 7 or 14] days of receiving your order.

Items must be unused, unopened, and in their original packaging to qualify for a return.

Returns are not accepted for used, opened, or damaged products unless they arrived damaged or defective.

To initiate a return, follow these steps:

Contact us at buisness6266@gmail.com or 0332-7729296 with your order number and reason for return.

We will review your request and provide further instructions.

Once approved, send the item back to our return address (provided upon approval).

After receiving the item, we will process your refund or exchange.

Note: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed within [Insert Time, e.g., 5-7 business days] to your original payment method.

Shipping costs (if applicable) are non-refundable.

If you received a damaged or incorrect product, we offer free replacements.

The following items cannot be returned or refunded:

Opened or used beauty products (for hygiene reasons)

Items purchased on sale or clearance

Gift cards

If you haven’t received a refund yet, check with your bank or payment provider first.

If the issue persists, contact us at buisness6266@gmail.com.

We may update this policy from time to time, so please review it periodically.

For any questions, feel free to reach out:

📧 Email: buisness6266@gmail.com
📞 Phone: 0332-7729296

Thank you for shopping with Glow Hub! ✨